Legal

Terms of Service

Last updated: August 14, 2026

1. Acceptance of Terms

By accessing or using the Cozy Sleep Systems website (cozysleepsystem.com), the Breathe by Cozy™ application, or any products and services offered by Cozy Sleep Systems Corp., a Delaware C Corporation ("Cozy," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to all terms, do not use our services.

2. Reservations and Purchases

2.1 Reservation Terms

Reservations for the Somnara Aura™ Pro are available with a $49 fully refundable deposit. The remaining balance will be collected only after independent test results and confirmed specifications are published. MSRP: $749. Reservations are expected to ship January–February 2027. Shipping dates are estimates and may be subject to change due to manufacturing, supply chain, or regulatory factors.

2.2 Refund Policy

  • Deposit ($49): Fully refundable at any time before your unit ships. To request a refund, contact hello@cozysleepsystem.com.
  • Full Payment ($49 reservation): Fully refundable before shipment. After delivery, subject to our 30-day return policy — product must be in original condition with all accessories.

2.3 Payment Processing

Payments are processed securely through Stripe and PayPal. By placing an order, you represent that you are authorized to use the payment method provided. All prices are in US dollars unless otherwise stated.

3. Subscriptions and Recurring Services

3.1 Clarity by Cozy™

Every Somnara Aura™ Pro purchase includes 6 months of complimentary Clarity by Cozy™ access (enhanced sleep diagnostics, expanded audio library, and Research Marketplace access). After the complimentary period, Clarity by Cozy™ continues at $15.99/month. You may cancel at any time; cancellation takes effect at the end of the current billing cycle.

3.2 Nocelle™ Scent Pods

Nocelle™ Scent Pod subscriptions deliver one pod per month at $15.99/month (compared to $19.99 individual purchase). You may pause, skip, or cancel your subscription at any time through the Breathe by Cozy™ app or by contacting support.

3.3 Filter Replacement

Filter Set subscriptions deliver replacement HEPA H13 and activated carbon filters every 9 months at $75.65 (15% savings from the $89.00 individual price). You may cancel at any time.

4. Research Participation

4.1 Voluntary Participation

Participation in the Clarity by Cozy™ Research Marketplace is entirely voluntary. You may earn permanent Clarity by Cozy™ access by contributing your anonymized sleep data to approved research studies. Participation does not affect your access to standard device features.

4.2 Data Protections

All research data is de-identified using HIPAA Safe Harbor methodology before leaving our secure environment. Research partners receive only aggregated, anonymized datasets. Individual participants cannot be re-identified from research data. All studies require IRB approval before enrollment begins.

4.3 Right to Withdraw

You may withdraw from any research study at any time, for any reason, without penalty or loss of service access. Upon withdrawal, your contributed data will be removed from future analyses within 30 days. Data already incorporated into published, aggregated results cannot be individually extracted but will not be used in future analyses.

5. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by Cozy Sleep Systems Corp. The following are registered or pending trademarks of Cozy Sleep Systems Corp.:

  • Somnara Aura™
  • SilentCore™
  • Airstream Audio™
  • Breathe by Cozy™
  • Clarity by Cozy™
  • Somnus Institute™
  • Nocelle™
  • EchoLoom™
  • DawnLoom™

You may not use, reproduce, or distribute any content from this website without prior written permission from Cozy Sleep Systems Corp.

6. Product Disclaimers

The Somnara Aura™ Pro is a consumer wellness device. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Sleep data provided through the Breathe by Cozy™ app and Clarity by Cozy™ diagnostics are for informational and wellness purposes only and should not be used as a substitute for professional medical advice.

If you have a sleep disorder or medical condition, consult a qualified healthcare provider. The Cozy EchoLoom™ Radar provides sleep stage estimates based on movement and respiration patterns; it is not equivalent to clinical polysomnography.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COZY SLEEP SYSTEMS CORP. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR PRODUCTS OR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to indemnify and hold harmless Cozy Sleep Systems Corp., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your misuse of our products or services.

9. Dispute Resolution

These Terms are governed by the laws of the State of Delaware without regard to conflict of law principles. Any dispute arising from these Terms or your use of our services shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in the State of Delaware.

You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to registered users at least 30 days before taking effect. Continued use of our services after the effective date constitutes acceptance of the modified Terms.

11. Contact Us

For questions about these Terms of Service, please contact:

Cozy Sleep Systems Corp.
A Delaware C Corporation
Email: hello@cozysleepsystem.com